FAQs - ETERNITY NE/PE/GE/ME/LE
Q1: How to activate Call Taping in ETERNITY?
Q2: How to configure PIN dialing in ETERNITY?
Q3: How to configure (IVR) Graph and Nodes in ETERNITY?
Q4: How to activate SMS over IP feature?
Q5: DDI Mapping (DDI Routing) over PRI (T1E1) in ETERNITY
Q6: ETERNITY – COSEC Integration
Q7: How to configure ETERNITY as E1 – VoIP Gateway?
Q8: Incoming Call Routing in ETERNITY
Q9: Outgoing Call Routing in ETERNITY
Q10: How to configure CLI based routing in ETERNITY?
Q11: How to configure LCR – Number Based?
Q12: What is RCOC? How to activate RCOC feature in ETERNITY?
Q13: How to Configure DISA (Direct Inward System Access) with CLI Authentication -- One call?
Q14: How to Configure Direct Inward System Access with PIN Authentication -- Multiple calls??
Q15: How to transfer call in Matrix EON48 connected in ETERNITY?
Q16: How to Resolve “Please Wait” or “Header Failed” issue on DKP?
Q17: What are the troubleshooting steps for CLI detection on CO Port in ETERNITY?
Q18: How to cancel Echo on CO/Analog Trunk in ETERNITY?
Q19: How to Configure and Troubleshoot Peer to Peer Calling?
Q20: How to remove noise on T1E1 line?
Q21: What are the troubleshooting steps if FAX is not working on SIP Trunk?
Q22: What if CLI is not displayed in Peer to Peer SIP Trunk?
Q23: What if Call Forward is not working?
Q24: What if DKP card is not working perfectly in ETERNITY ME system version V9R26?
Q25: What if CO dial tone continues even after dialing the digits?
Q26: What if the prompt “you have dialed wrong number” comes even after dialing a valid number over CO?
Q27: What if DTMF is not detected on SIP Trunk?
Q28: How to troubleshoot if call cannot be made using a SIP extension?
Q30: How to configure Emergency Conference in ETERNITY?
Q31: How to send Bulk SMS using ETERNITY?
Q32: How to Enable Debug in ETERNITY?
Q33: How to carry out AC Impedance Test in ETERNITY?
Q34: How to protect the devices against surge?
Q35: How to setup a building intercom using ETERNITY?
Q36: Upgrading Matrix SPARSH VP330E in ETERNITY
Q37: Upgrading Matrix SPARSH VP310 in ETERNITY
Q38: Installing Fan Tray in ETERNITY GE6S
Q39: Using Matrix SPARSH M2S with ETERNITY NE
Q40: Using Matrix SPARSH M2S with ETERNITY Range of IP-PBX
Q41: Using Paging with ETERNITY Range of IP PBX
Q42: ETERNITY GE Slave Cards Compatibility with V9 Systems
Q43: ETERNITY PE Slave Cards Compatibility with V9 Systems
Q44: Checklist for speech quality improvements in DKP-CO Trunk Calls
Q45: Recording Voice Module using AIP Port in ETERNITY
Q46: Recording Voice Module using Phone in ETERNITY
Q47: Using SMS Server in ETERNITY
Q48: Procedure for T1E1 Card Loop Back Test
Q49: How to upload voice prompts in ETERNITY NE?
Q50: Using SPARSH VP110 with ETERNITY
Q51: Using SPARSH VP510E with ETERNITY
Q52: Using SPARSH VP310E with ETERNITY
Q53: Using SPARSH VP330E with ETERNITY
Q54: Using SPARSH VP248 with ETERNITY
Q55: Using SPARSH VP710 with ETERNITY
Q56: How to configure PIN dialing in ETERNITY NE?
Q57: How to carry out AC Impedance test in ETERNITY NE?
Q58: How to configure Call Taping in ETERNITY NE?
Q59: ETERNITY GE Cards compatibility with ETERNITY GENX
Q60: DDI Mapping on SIP Trunk in ETERNITY NE
Q61: How to configure Trunk Auto Answer in ETERNITY?
Q62: How to upgrade ETERNITY ME/PE/GE using Core FTP software?
Q63: Peer-to-peer calling between ETERNITY NE and SARVAM UCS
Q64: How to configure IP Authenticated SIP trunk in ETERNITY?
Q65: Matrix EON Range of DKP Phones Compatibility with Matrix ETERNITY
Q66: How to check Compatibility of different cards in ETERNITY PE?
Q67: How to check Compatibility of different cards in ETERNITY GE?
Q68: How to check Compatibility of different cards in ETERNITY ME?
Q69: How to troubleshoot if DKP is stuck at ‘Loading firmware’?
