Forum - HTTP Error 403.14 - Forbidden while opening COSEC Web or Admin Portal

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Overview > Matrix Access Control & Time-Attendance > IIS Releated Issues > HTTP Error 403.14 - Forbidden while opening COSEC Web or Admin Portal

While accessing COSEC Web/Admin Portal of V12R01 or higher version in MS Windows 7 (Generally 32-bit system) shows error: HTTP Error 403.14 - Forbidden - The Web server is configured to not list the contents of this directory.


Root Cause: The issue is observed when IIS has an older version of handlers. (IIS version lower than 7.5.7600.16385)

Solution: Step 1: Enable the Directory Browsing from IIS:

  • Go to Control Panel → Programs & Features → Turn Windows features on or off → Select World Wide Web Services → Common HTTP Features → Enable Directory Browsing

Windows features.png

If the problem persists, follow Step 2.

Step 2: Register the Microsoft .NET Framework by following below process:

  • Open the Command Prompt with Administrator Privileges
  • Type the below command in Command Prompt & press enter:

cd C:\Windows\Microsoft.NET\Framework\v4.0.30319

  • Type the command aspnet_regiis -i and press enter, it will start installing ASP.NET
  • Wait till the installation of .NET completes

After doing the above step if the problem persists, follow step 3.

Step 3: Windows update is available that enables certain IIS 7.0 or IIS 7.5 handlers to handle requests whose URLs do not end with a period.

  • Click Here to Download the handler from the Microsoft Website.
  • Select the Update package according to the operating system, download & install it
  • You must Restart the system after applying this update.

This will resolve the HTTP Error 403.14 - Forbidden.

Posted by ::1 on 1 June 2018 at 06:58.
Edited by Admin (administrator) on 3 January 2019 at 11:07.